The ‘Nitty Gritty’ Info
When you book an Initial Consultation, you’ll received an email with detailed information about how therapy gets started, her availability, fees, and payment approach. Meanwhile, here’s a snapshot of this information.
The Process - A Note from Shannon
I offer online therapy session via video Zoom, to ‘meet you where you are’. Most clients meet with me weekly for 55-minutes.The number of weekly sessions and months of treatment depends on each person's current issues and treatment goals.
Before the first session, you’ll get information and provide information (intake form, consent, and whole health screenings). This advance work jump starts the therapy. During your initial sessions, we develop a shared understanding of your pain points and hopes. We then co-create a plan to address your current issues and goals. Through conversation, inquiry, and practice outside our sessions, you apply these 'ah ha's' in your daily life. Most clients see symptoms gradually reduce over 6 months, with continued improvement as their learning and practice continues.
Hours & Booking
Tuesday – Thursday
7am – 6pm
As you get started as a client, you’ll set up a standing day and time with Shannon.
Fees
Initial Consultation: $0 (20 minutes)
Individual sessions: $225 (55 minutes)
Couple sessions: $245 (55 minutes)
Parenting Consultation: $225 (55 minutes)
Paying for Therapy
Shannon is an ‘out of network’ therapist, paid by clients instead of insurers. Most insurance carriers have out-of-network benefits and will reimburse you for a portion of your session cost.
She understands insurance eligibility and claims can be confusing. To help you navigate out-of-network insurance, Shannon has partnered with Thrizer, a HIPPA-compliant payment app for therapy-goers that can make therapy more accessible.
Learn How Your Insurance Benefits Work
You can learn about your out of network benefits, whether or not you are in therapy with Shannon.
Click here to start learning about your mental health insurance benefits!.
Reduce Insurance ‘Surprises’
Before beginning therapy, you’ll set up an account in Thrizer, so you can get specific information about your insurance coverage. Thrizer will verify your out-of-network benefits, review your ‘deductible’ and ‘out-of-pocket’ costs, and learn how much your co-insurance for sessions would be.
There is no cost for this service!
Choose Your Payment Approach
Payment are automatically made to the therapist after each session, using the Thrizer payment app.
Before therapy starts you’ll choose which of these payment approaches works best for you:
1) Submit claims directly to your Insurer. You’d use Thrizer solely as a payment app (no charge to you). Each month Shannon Mong sends you a detailed statement showing the prior month’s services and payments. You can directly submit this to your insurer to request reimbursement of their portion of your session cost.
2) Make payments and get support submitting claims. Choose the ‘OON Pay’ plan for Thrizer to submit and manage claims on your behalf. you’re charged for the session and Thrizer then handles the out-of-network process automatically for you. It submits the claims, reimbursements from your insurer are sent directly to your bank account. As of 2/1/2025 the processing fee for this ‘Out of Network Pay’ plan is 1% of the therapist’s full fee. (For example, for a $225 session fee, Thrizer’s fee to submit and manage the claim is $2.25)
3) Skip the wait for reimbursements. With the ‘Thrizer Pay’ plan once your deductible is met you then pay just your co-insurance for a session (similar to an in-network copay). Thrizer then floats the rest of your session fee and will wait to be reimbursed by your insurer. As of 2/1/2025 the processing fee for the Thrizer Pay plan is 5% of the therapist’s full fee. (For example, for a $225 session fee, after your deductible is met Thrizer’s fee to submit, manage, and await reimbursement for your session is $11.25)